HeronFounder
I founded Heron inside Theona, where I'm Founding Product Manager. One question all along: how can a company trust AI agents with real work? The answer kept moving.
- Audit. We started by checking agents: an auditor that interviews an agent and compares its answers with its real configs and permissions. A one-time check, though, says little about what the agent does the next day.
- Gateway and observability. So we moved to runtime: one door between agents and company tools, with a record of every call. Every company needs that door, but it's table stakes, and a record shows what happened, not who answers for it.
- Governance. At dozens of agents the real questions are about the agents themselves: how many exist, who owns each one, what breaks when its builder leaves or a process changes.
- Rebuilding the process. Processes were built for people, so agents just produce more than the same people can review. We rebuild the process around the accountable person: they approve a rule once and see only the exceptions. Governance keeps it working as people and rules change.